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SiteMonNak FAQ |
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I am using a cable modem and get "Net is too slow" all the time, what can I do? Version (2002) V2.1 fixes this problem. Back to TopI am using a firewall or a router and get "Net is too slow" all the time, what can I do? Your firewall or router is probably set to block "Ping" traffic, you can either enable this traffic or you can enable Use Proxy information for calibrating under Options - Proxy. Note that you do not want any proxy information entered in the above two fields (address and port) - enabling this just switches from "Ping" calibration to "Http" calibration. Back to TopI just updated Norton AntiVirus and now SiteMonNak appears to lose its settings - what can I do? Make sure that you are using the latest update. The latest version of SiteMonNak has a fix for this Norton AntiVirus issue. Back to TopMy site is reliable at the present, how can I test what a failure may look like? We are running a test page at www.nakware.com/cgi-bin/sitemonnak-test.cgi, use this URL to temporally replace your current URL. This page gives a 5xx error for 3 minutes then a 4xx error for 3 minutes then should be good for 4 minutes and repeats this cycle. Back to TopShould I have "Do not use resolved address for Http testing" set? If you are unsure if your site uses hidden redirection then enable it. Back to TopItem or question not covered ... Please email us at [email protected] if you have any questions not covered here. Back to Top
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